Shipping
How your order ships.
Every peptide vial ships sealed under nitrogen with its original lot certificate-of-analysis in the box, via tracked international courier. Most US addresses get delivery in 3–5 business days. Free shipping on orders over $200.
3–5 business days
Tracked US delivery
Free over $200
Applied automatically
Nitrogen-sealed
+ original lot CoA
≥98% HPLC
Every vial
Carriers and transit times
Our partner supplier ships via tracked international courier. Typical delivery windows to US addresses:
| Destination | Typical transit | Tracking |
|---|---|---|
| US continental | 3–5 business days | Full tracking |
| US outlying (AK, HI, PR) | 5–8 business days | Full tracking |
| Canada | 5–10 business days | Full tracking |
| Other international | 7–14 business days | Where courier offers it |
Figures above are typical, not guaranteed. Carrier delays, customs holds, and weather events occasionally extend transit. The supplier's checkout shows the authoritative per-order estimate.
Free shipping on orders over $200
Free shipping applies automatically at checkout once the cart total reaches $200. There's no code to enter. If your cart is under $200, a flat shipping rate applies — the supplier's checkout displays the exact figure before payment.
Easy ways to cross $200:
- Any Retatrutide or Tirzepatide size of 15mg or larger
- A GH blend vial plus BPC-157 plus a bottle of bacteriostatic water
- Any pre-built stack — they're priced to clear the threshold
What arrives in the box
The vial
A sealed, nitrogen-capped glass vial containing your lyophilized peptide (or pre-dissolved solution for liquid products). Room-temperature stable in transit. Refrigerate or freeze on arrival per product-page guidance.
The CoA
The original certificate-of-analysis for that specific lot: ≥98% HPLC purity figure, peptide content, lot number, and test date. You can request a digital copy from the supplier any time using your order number.
Discreet outer packaging
Plain outer box, no peptide branding on the exterior. The shipping label uses the supplier's generic business name. Product name is not printed anywhere on the outside of the package.
No bacteriostatic water
Lyophilized vials ship without the reconstitution solvent. You need bacteriostatic water separately. Most first-time buyers add a 30 mL bottle ($11.69) to their first order — it covers 2–4 vial reconstitutions.
Customs and duties
Orders shipping to US addresses under the de minimis threshold generally pass through without customs fees. Orders above that threshold, or orders shipping to countries with different import rules, may incur customs charges collected by the courier on delivery.
Customs fees are the recipient's responsibility. The supplier provides standard customs documentation (commercial invoice, HS code, declared value) with every international shipment.
Damaged, lost, or stuck in transit
If a package arrives damaged, photograph the outer box and vial before opening further, then contact the supplier with your order number and the photos. Damaged- on-arrival vials are typically replaced at no cost.
If tracking hasn't updated in 7+ business days, contact the supplier — most "lost" packages turn out to be stuck at a sort facility and get released after a carrier trace is filed. Lost-package claims are handled by the supplier with the carrier directly.
Returns
Returns are handled by the partner supplier. As a general rule:
- Unopened, sealed vials in original packaging are typically eligible for return within 14 days of delivery.
- Opened or reconstituted vials cannot be returned — once the nitrogen seal breaks, lot integrity can't be guaranteed, and the supplier won't resell.
- Damaged-on-arrival vials are replaced at no cost after the supplier reviews your photos (see previous section).
Start a return by contacting the supplier directly with your order number. Their checkout-confirmation email includes the return contact. Processing time is typically 5–7 business days from their receipt of the returned shipment.
Storage when your package arrives
Sealed lyophilized vials
Freeze at −20 °C. Stable for 24+ months sealed. Room-temperature-tolerant in transit but freeze long-term.
Reconstituted vials
Refrigerate at 2–8 °C. Use within 28 days. Never freeze-thaw — peptide degradation is significant.
Pre-dissolved liquids
Refrigerate on arrival. Already in solution. Use within the product-page shelf life; typically 6–12 weeks at 2–8 °C.
Each product page has a specific storage note — the figures above are general defaults.
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